You have 15 days to make a refund request after your order has been delivered.
In case the item you received is damaged or defective, you could return an item in the same condition as you received it with the original box and/or packaging intact. Once we receive the returned item, we will inspect it and if the item is found to be defective or damaged, we will process the refund along with any shipping fees incurred.
There are a few certain scenarios where it is difficult for us to support returns:
The items that can not be returned are:
Clearance items clearly marked as such and displaying a No-Return Policy
When the offer notes states so specifically are items that cannot be returned.
Items that fall into the below product types-
Also, any consumable items that are used or installed cannot be returned. As outlined in consumer Protection Rights and concerning section on non-returnable items
ABOUT US 
Hello, cosmetics lovers! Welcome to Craggy Cosmetics.We’re a company that promotes self-sufficiency. That’s why we handpick goods from all around the world to satisfy every desire and need when it comes to your cosmetic and skincare routine. We believe that beauty can be defined in a variety of ways. From everyday to glam goddess, bold to subdued, quirky to crazy, there’s something for everyone! Our goal is to appreciate every facet of you, regardless of your style. Cosmetics play an important role in our everyday lives, and they’re becoming increasingly popular among men and women, too! If you’re looking to add some new beauty products to your routine or if you want to discover new favourites, there are plenty of ways to do so. But another option is to ask other people directly!
We are a fast-growing organisation with an ultra-modern, fully integrated, dedicated herbal manufacturing facility located in the lush green, pollution-free surroundings. Develop markets worldwide with an in-depth and long-term approach, maintaining at each step the highest ethical standards. Craggy Cosmetics has had a strong presence in the pharmaceutical industry for over a decade. We have a strong manufacturing facility for herbal products. It gives some strong products to the market and to Indian people, which they accept, thus making our brand popular in India and making it a brand leader.
So go ahead and choose your personal favourites.
It’s time to take control of the world, one glance at a time!
